Privacy Policy
Last Updated: June 1, 2025
At Heart of Darkness Brewery, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website heartofdarknessbrewery.com.sg.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect via the website includes:
Personal Data
Personally identifiable information, such as your name, email address, telephone number, and date of birth, that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website.
Derivative Data
Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or reserve products from the website.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:
- Create and manage your account
- Process your orders and manage payments
- Send you administrative information, such as order confirmations, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Send you marketing and promotional communications if you have opted in to receive such communications
- Monitor and analyze usage and trends to improve your experience with the website
- Notify you of updates to the website
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Marketing Communications
With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Cookies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. By using the Website, you agree to be bound by our Cookie Policy.
6. Age Restriction
The website is intended for users who are at least 18 years old or of legal drinking age in their jurisdiction, whichever is higher. Persons under the age of 18 or the applicable legal drinking age are not permitted to use or register for the website.
7. Your Rights
You have the right to request information about the personal data we hold on you and to request correction, deletion, or restriction of your personal information. You also have the right to data portability and the right to object to certain processing of your personal data.
To exercise these rights, please contact us at [email protected].
8. Changes to This Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. We will notify you of any changes by posting the new privacy policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Email: [email protected]